Introduction

This Privacy Policy applies to the Whala website and services (collectively, "Services"), owned and operated by Whala. This policy explains how Whala collects, uses, discloses, and safeguards your information when you use our Services.

By accessing and using the Services, you consent to the collection, storage, use, disclosure, and other handling of your information as described in this Privacy Policy.

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Types of Data We Collect

Personal Data: Whala collects information that identifies you, such as your name, email address, phone number, and payment information, as well as other data that is associated with the foregoing.

Usage Data: We collect information on how you use our Services, which may include your IP address, browser type, device information, pages viewed, and the duration of your visit.

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Use of Data

We use your Personal Data and Usage Data for various purposes, including to provide and maintain our Services, fulfil your requests, personalise your experience, understand usage patterns, improve our Services, for security purposes, and as otherwise described in this Privacy Policy.

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Data Sharing

We may share your Personal Data and Usage Data with third-party service providers as necessary to provide the Services, comply with legal obligations, protect the safety and rights of our users, and for other business purposes.

We may also disclose your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

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Security

Your account is protected by a password for your privacy and security. We take reasonable measures to protect your personal information from unauthorised access, use, and disclosure. However, we cannot guarantee complete security of your information or that our systems will be entirely free from third-party interception or are incorruptible from viruses. As such, you transmit your personal information to us at your own risk. You are solely responsible for maintaining the security of your passwords and/or account information.

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Third Parties

Our Services may contain links to third-party websites, including networks of our valued service providers, advertisers, and others. If you follow a link to these websites or use any services obtained from these third parties, please note they have their own privacy policies and we do not have control over how they handle your personal information. We strongly recommend reviewing their terms and conditions, privacy policies, and security statements before disclosing any personal information on such sites. Whala does not accept any responsibility or liability for the privacy practices of third parties.

 

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Marketing

Upon registering on the Services, you may opt-in to receive updates on our latest services, news, and special offers ("Marketing Material") via your Whala account, personal email address, post or telephone.

You may, at any time, opt-out of receiving Marketing Material by updating your preferences under 'Notification Settings' in 'Settings' or by clicking on the "unsubscribe" link in any email containing Marketing Material that we send you. If you no longer wish to receive Marketing Material, you must opt-out in one of these ways.

Whala reserves the right to send you administrative and account-related messages even if you opt-out of receiving Marketing Material.

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Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, edit, update, restrict processing, and/or delete the personal data that we hold about you. Where we process your personal data with your consent, you may withdraw it at any time. These rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

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Retention

We retain your personal data for as long as is necessary with regard to the purposes for which it was collected or lawfully further processed, or for as long as may be necessary in light of our legal obligations or in order to allow us to pursue, defend, or exercise legal claims.

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Children’s Privacy

We do not knowingly collect, maintain, or use personal data from children under 18 years of age, and no part of the Services is directed to children. If you learn that a child has provided us with personal data in violation of this Privacy Policy, please alert us using our contact information below.

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Contact us

If you have any questions about this Privacy Policy or about the manner in which we process your personal data, please contact us: info@whala.com.